Privacy Policy

1. Data Controller

In accordance with current regulations, the user is informed that the data collected through this site is processed by:

  • Identity: Thibaut Watteau (operating under the trade name Nēko Labs)
  • Tax ID (NIF): Y9006856R
  • Registered Office: Carrer dels Campassos 22, 43340 Montbrio del Camp, Spain
  • Email: hello@neko-labs.com

2. Purpose of Data Processing

We process the information you provide for the following purposes:

  • Inquiry Management: To respond to information requests and establish personalized quotes for our development and white-label services.
  • Commercial Relationship: To manage client follow-ups and the execution of ordered services.
  • Legal Obligations: To manage billing and fulfill Spanish tax and accounting obligations.

3. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

  • Consent: By checking the acceptance box on our contact form, you give your explicit consent for the processing of your data within the context of your request.
  • Contract Performance: Processing is necessary for the preparation of a quote or the execution of a service provision at your request.

4. Data Retention

Your personal data will be kept:

  • For the duration necessary to fulfill your request for information or a quote.
  • For the entire duration of the contractual relationship if the quote is accepted.
  • Thereafter, for the legal limitation periods imposed by Spanish tax and civil legislation (generally between 5 and 10 years for billing records).

5. Data Recipients

Your data is processed confidentially and will never be sold to third parties. It may only be communicated to the following recipients:

  • Third-party Service Providers: Such as our host o2switch located in France, acting as a data processor in accordance with the GDPR.
  • Public Authorities: Only when required by law (e.g., Agencia Tributaria).

6. Your Rights (ARCO Rights)

Under the LOPDGDD and the GDPR, you have the following rights regarding your personal data:

  • Right of Access: To know what data we are processing.
  • Right to Rectification: To modify inaccurate data.
  • Right to Erasure (Right to be Forgotten): To request the deletion of your data.
  • Right to Object and Restriction: To object to the processing or request a restriction of use.
  • Right to Portability: To receive your data in a structured format.

To exercise these rights, send a written request accompanied by a copy of your ID (if necessary to prove your identity) to: hello@neko-labs.com.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) on their website www.aepd.es.

7. Data Security

Nēko Labs is committed to processing your data with the utmost discretion and implementing all technical and organizational measures necessary to prevent loss, alteration, or unauthorized access, in accordance with the current state of technology.